Have a Question? See Our FAQs

Question: How long will it take my order to arrive?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

Question: How easy is the Novitec setup?

It takes less than 3 minutes to get Novitec up and running. Plug in your wall, Search for the 'Wifi Repeater' signal, Then click on 'Connect' and enjoy high speed internet.

Question: Can I install multiple Novitec Wi-Fi Boosters for an even stronger signal?

Yes! With additional Novitec Wi-Fi Boosters, you can extend your wireless internet signal even further and create a stronger connection for all your devices, and coverage more dead spots with a stable connection.

The more Novitec you’ll take, the better coverage you'll get, with a lower price per unit, and of course - free shipping!

Just for you to know: 3 Novitec Wi-Fi Boosters, is the most popular pack! Don’t say I wish I’ve bought more!

Question: Is Novitec Wi-Fi compatible with my older devices?

Novitec works with any device! This means that even if you have an old computer, laptop, phone, or TV - it works perfectly! Any model, any generation, if it uses a wi-fi signal, it can connect to Novitec. Your old devices have never browse so fast!

Question: Why do we always recommend buying 3 or more?

Having multiple Wifi Repeaters throughout your home not only boosts your signal, but it also greatly improves your range as well. To get the maximum distance anywhere in your home (or yard), we recommend having at least 3-4 Wifi Repeaters positioned around the far ends of your home to get greatest benefit.

Question: Is there a limit to how many devices can connect to Novitec Wi-Fi?

No! You and your family can connect as many devices as you want and with the improved wi-fi signal, you’ll all experience faster downloads and streaming.

And the more Novitec you’ll take, the better coverage you'll get, with a lower price per unit, and of course - free shipping!

Question: Does Novitec Wi-Fi work outside?

Yes! Wherever you have a wall socket and Wifi, Novitec will extend your internet signal to cover all of your dead spots! Like the yard, balcony, basement, or even the garage.

Question: Can I move the Novitec after it’s installed?

Yes! Unlike your router, the Novitec doesn’t need to be plugged into a phone jack so you can easily relocate it anytime, in your home, office, hotel, and basically anywhere.

We made it so compact and easy to fold, so you can travel with it and take it wherever you go!

Question: Can I use Novitec with my phone’s hotspot?

Sure. Novitec can be used to extend your smartphone Hotspot Wifi range. This is a huge bonus if you use your Hotspot a lot!

Another trick for lowering the Internet cost is to replace your router with a cheap 5G SIM card and use it with the Novitec to Extend your Internet all over the house.

Question: How Does Novitec work?

Novitec Is a Wifi repeater, which means that it takes the wifi signal from your router and extend it, it’s like having another router but with the same wifi network. You can easily increase your current wifi range with Novitec.

For example: If your router is on the 1st floor, and your bedroom is in the 3rd floor, you are probably getting 10% of your potential speed on the 3rd floor. Using the Novitec you can easily increase your Wifi speed by putting it between your bedroom and your router, so it will extend your wifi to the 3rd floor and will give you the highest wifi speed you can get!

Let’s say you want to extend the wifi range to your backyard, garage, basement, or other spaces - you can easily plug another Novitec to extend the wifi range to reach more dead wifi spots.